Campaign Management
Details how to build and manage queue, campaigns, add scripts, and schedule appointments across the agency.
5 articles
Adding a Script in the DialerAdmins can create custom call scripts to guide agents and ensure consistent communication.
Managing Appointments Across the AgencyAs an admin, you have full visibility and control over all appointments scheduled within your agency.
How to Run an Outbound Calling CampaignCampaigns help organize outbound calls by assigning lead lists, controlling call order, and tracking results.
Managing Dispo StatusesCreate, edit, and assign dispo statuses for queues and campaigns.
Editing a Call Disposition in the DialerAdmins can update the disposition of a call to reflect accurate outcomes and improve reporting.