Steps to Edit a Call Disposition
Log In to the Dialer
Sign in to your dialer dashboard using your admin credentials.Go to Call Logs
From the navigation menu, click Calls → Call Logs.Search by Date
Select the date the call occurred.📌 If you’re unsure, choose All Calls to view the full list.
Filter by Caller Number
In the filters panel, go to "Lead Number" and enter the caller’s number.Open Call Details
Locate the call in the results list, then click the info icon (ℹ️) on the far right.Edit the Disposition
In the top-right corner of the details page, click Edit.Select the correct disposition from the dropdown.
Update any additional details if needed.
Save Changes
Click Save to confirm your updates.
📌 Keeping dispositions up to date ensures accurate reporting and supports stronger follow-up strategies.