Queue billing is now set with two toggles instead of one. The old standalone "Queue is billable" control has been replaced. Turning on either toggle makes the queue billable.
Where to Set It
Open the queue settings and go to Billable Settings on the General tab: Call Routing → Queues → Edit → General.
The Two Billing Models
Cost per Lead: charges based on connected call time. When on, you set the billable-after seconds and counting type, plus Cost per Call and Cost per Minute.
Cost per Acquisition: a single amount charged on a sale disposition.
⚠️ Note: Turning on either toggle makes the queue billable. You can use one or both. Sold Settings work the same way for queues that track sales separately.